Avarda - Major incident with DNS – Incident details

All systems operational

Major incident with DNS

Resolved
Major outage
Started over 1 year agoLasted about 4 hours

Affected

🏴 Sweden

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Checkout 3

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Authorization API

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Avarda360

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Live Invoice

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Merchant Portal

Major outage from 2:10 PM to 2:52 PM, Partial outage from 2:52 PM to 5:58 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    New dns records are being propagated. We will continue monitoring

  • Identified
    Identified

    The issue is identified. Our dns provider is continuing to work on a fix for this incident. Systems started to come back up.

  • Investigating
    Investigating
    We are currently investigating this incident.