Our electronic ID provider in Finnish market is reporting performance issues

Resolved

Degraded performance

Started almost 2 years agoLasted about 6 hours

Affected

🏴 Finland

Checkout 3

Authorization API

Checkout 2 (Legacy)

Live Invoice

Updates

Resolved
2024-03-01 at 15:31
Resolved
2024-03-01 at 15:31
This incident has been resolved.
Monitoring
2024-03-01 at 14:36
Monitoring
2024-03-01 at 14:36
Mitigation are implemented, service levels restored to normal, root cause is not identified yet
Update
2024-03-01 at 13:49
Update
2024-03-01 at 13:49
The vendor performed several mitigating actions and are actively investigating this issue.
Update
2024-03-01 at 11:24
Update
2024-03-01 at 11:24
The vendor reports instability in their OIDC subsystem, impacting authentication services. Investigation is ongoing
Investigating
2024-03-01 at 09:24
Investigating
2024-03-01 at 09:24
Investigation is ongoing

Avarda - Our electronic ID provider in Finnish market is reporting performance issues – Incident details